If you forget your pin number, you can call the number on the back of your reloadable prepaid card to reset. To protect yourself, please DO NOT give your card information to anyone. We recommend resetting your PIN periodically for security purposes. Remember, you determine your PIN #
Card or Balance Fees
You can check your balance by going online, logging in at the center’s Marketing kiosk, by receiving text alerts, or by calling the toll-free number on the back of your reloadable prepaid card
For any transaction or fee related questions call the toll-free number on the back of your reloadable prepaid card
If you have a question about your donation payment (not bank or card related), please ask one of the helpful CSL Plasma staff members on your next visit or call your local CSL Plasma center.